Sick Appointment Policies

• We are triaging all sick appointment requests before scheduling appointments;
• We ask that siblings who don’t have appointments do not accompany the patient to the appointment if at all possible.
• We require that anyone 3 years of age and older entering our office wears a mask;
• We are offering telemedicine appointments for certain types of visits.

Saturday Appointments

• From September to May, the office is open on Saturday mornings for same-day sick visits only.
• Saturday office hours vary with doctors. Please call the office to verify weekly Saturday office hours.
• Our clinical staff will triage sick visit calls to determine how best to schedule your appointments.

Telephone Calls

• The doctors give medical advice during office hours.
• When you call, the medical receptionist will carefully transcribe your concerns in a note to your doctor. The doctor will review the note and instruct the receptionist or nurse to advise you accordingly.
• Insurance and billing questions will be accepted between 9:30 am and 4:30 pm.
• If a photo review is appropriate and the physician returns your call, there may be a charge to insurance.

School and Camp Forms

• Please note that most forms require a routine physical examination within the preceding 6-12 months.
• Please fill out all requested information in the parent section.
• It takes approximately 5 to 7 business days to complete the form.
• There is a nominal charge due at time of request for the completion of this paperwork. An additional fee may be paid for expedited form completion.